Contact Information

We’re here to help and are happy to answer any questions about our products, orders, delivery or returns.

Get in Touch

If you need to contact us, you can reach us by:

Email: preciousthreadsbybecky@outlook.com

You can also contact us through the messaging option on our Shopify website, and we will respond as soon as possible.

We aim to respond to all enquiries within 1 - 2 working days.

Local Collection

Free local collection is available from:

Penrith, Cumbria

Collection details, including the collection location and available collection times, will be provided once your order is ready.

Business Information

Business Name: Precious Threads by Becky 
Business Address: Penrith, Cumbria (Collection address supplied once order is ready for collection)
Email Address: Precious Threads by Becky 

Customer Support

For order enquiries, please include your order number where possible so we can assist you as quickly as possible.

We are always happy to help with any questions regarding our products, personalisation options, orders or delivery.